Frequently Asked Questions

General

#What is Trial Inference?

Trial Inference is a powerful web application that helps clinical research professionals, physicians, KOLs, and more analyze and visualize clinical trial data through interactive maps, charts, and timelines. It provides insights into trial locations, enrollment statistics, and study progress. It also provides clinical trial monitoring, trial update email notifications, and succinct summaries of all updates, saving time and effort in keeping up with clinical trials.

#How do I get started?

Getting started is easy! Simply sign up for an account and start a free trial to start generating insights into trials important to you.

#What data sources do you use?

We aggregate, filter, and parse data from ClinicalTrials.gov.

#Can I export the visualizations?

Yes! You can copy any chart to your clipboard. Simply click the "Copy" button in the top-right corner of each visualization. The chart can then be pasted into applications such as PowerPoint, Word, or design tools. This makes it easy to include our visualizations in your presentations or reports.

#Is the data regularly updated?

Yes, our database is updated daily to ensure you have the most recent data available. Furthermore, you can opt to receive email notifications as soon as there are updates to trials you are interested in.

#How do you handle data privacy?

We take data privacy seriously and comply with all relevant regulations. For more details, please review our Privacy Policy.

#I don't see a trial I expected to see, why might this be?

We only analyze interventional trials that report an enrollment, start date, and primary completion date. If the study is an observational study or missing any of these fields, as can be the case for some older studies, it will not be included in the analysis.

#A trial is missing enrollment rates, why might this be?

Studies may be lacking estimated enrollment rates for several reasons:
  • The study is recuiting or not yet recruiting, so enrollment rates cannot be estimated.
  • The study is post-recruitment, but infrequent study updates preclude enrollment rate estimation.

Billing

#What subscription plans do you offer?

Please visit our Pricing page for available plans.

#What payment methods do you accept?

We accept all major credit cards. All payments are processed securely through our payment processor Stripe.

#How do I cancel my subscription?

You can cancel your subscription at any time by going to your Account Settings page and then under the Billing tab clicking Manage Billing.

#What is your refund policy?

We do not offer refunds for our subscription services. However, you can cancel your subscription at any time and all features will remain available until the end of the subscription period.