Privacy Policy

I. INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.”

Personal Information is data that can be used to identify you directly or indirectly. The Personal Information we collect may include:

• Account Information: This may include your email address, password, and full name when you register for an account.
• Payment Information: When you subscribe to a paid plan, our payment processor, Stripe, will collect your payment card information. We do not store this information on our servers, but we do store a customer identifier provided by Stripe.
• User Preferences: Settings you configure for the service, such as notification frequency.

Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, and preferences that are generated based on the data you submit and number of clicks.

1. Information collected via Technology

To activate and use the Service, we track information provided to us by your browser when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, your IP address, and other information that does not personally identify you.

We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user's browser from our servers and are stored on the user's computer hard drive. Sending a cookie to a user's browser enables us to collect Non-Personal information about that user and keep a record of the user's preferences when utilizing our services, both on an individual and aggregate basis.

We use the following types of cookies:

• Essential Cookies: These are necessary for the Site to function and for you to use its features, such as authenticating and maintaining your session. Our backend provider, Supabase, uses cookies for this purpose.
• Preference Cookies: These cookies allow our Site to remember choices you have made in the past.

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Site or Service.

2. Analytics

We use PostHog, a SOC 2 Type II compliant product analytics platform, to understand how our Service is used, troubleshoot errors, and improve the product. We do not sell this data and it is not used for targeted advertising.

Data We Collect for Analytics: Through PostHog, we collect information about how you interact with our Service, which includes:

• Page views and interactions such as clicks and form submissions.
• Device, browser, and operating system information.
• Session replays to help us troubleshoot issues and understand user journeys.
• Performance metrics and error logs.

How We Protect Your Privacy: We take the following measures to protect your privacy when collecting analytics data:

• IP addresses are anonymized before storage.
• Input fields in session replays are automatically masked to prevent capturing personal data.
• We do not intentionally collect sensitive personal information, such as health, genetic, religious, or biometric data.
• All analytics data is processed in accordance with a data processing agreement with PostHog.

Opting Out: You can opt out of analytics tracking by disabling cookies in your browser settings. Please note that this may affect the functionality of some parts of our Service.

3. Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, to become a user of the Service you will need to create an account. You can create an account by registering with the Service and entering your email address. By registering, you are authorizing us to collect, store and use your email address, password, and/or full name in accordance with this Privacy Policy.

4. Children's Privacy

The Site and the Service are not directed to anyone under the age of 16. The Site does not knowingly collect or solicit information from anyone under the age of 16. In the event that we learn that we have gathered personal information from anyone under the age of 16 without the consent of a parent or guardian, we will delete that information as soon as possible. If you believe we have collected such information, please contact us at ....

II. HOW WE USE AND SHARE INFORMATION

Personal Information:

We do not sell, trade, or rent your Personal Information to third parties for their own marketing purposes. We only share your information with the trusted service providers listed in this policy who help us operate and market our Service. These vendors use your Personal Information only at our direction.

The types of vendors we use are:

• Backend and Database: We use Supabase for storing user account information and application data.
• Payment Processing: We use Stripe for handling subscriptions and billing. We do not store your payment card information.
• Transactional Email: We use Resend for sending emails.
• Product Analytics: We use PostHog for product analytics.
• Marketing and CRM: We may use platforms for marketing, sales, and customer relationship management.

In general, the Personal Information you provide to us is used to help us communicate with you and provide the Service. For example, we use Personal Information to create your account, respond to your questions, solicit feedback, provide technical support, and inform you about trial updates and platform news based on your preferences.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

Non-Personal Information:

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

III. DATA RETENTION AND SECURITY

We will retain your personal information for the length of time needed to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

We implement security measures designed to protect your information from unauthorized access. Your account is protected by secure authentication mechanisms. You are responsible for safeguarding the credentials you use to access the Service.

We further protect your information from potential security breaches by implementing certain technological security measures including encryption, secure socket layer (TLS), and HTTPS technology. Access to personal information is restricted to Company employees and contractors who need to know that information in order to operate and improve our Service and are bound by strict confidentiality obligations.

However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such safeguards. By using our Service, you acknowledge that you understand and agree to assume these risks.

IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing or promotional purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also indicate that you do not wish to receive certain communications from us in the “Preferences” section of the Site Settings. Please note that notwithstanding the preferences you indicate, we may continue to send you administrative emails including, for example, security alerts and periodic updates to our Privacy Policy.

V. REGIONAL PRIVACY RIGHTS

For users in the European Economic Area (EEA), UK, and Switzerland:

If you are a resident of the EEA, UK, or Switzerland, you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information.

• Legal Basis for Processing: We process your Personal Information under the following legal bases:
  • Performance of a contract: To provide you with the Service you signed up for.
  • Consent: For sending promotional communications, which you can withdraw at any time.
  • Legitimate Interests: For improving our service, security, and for administrative purposes, provided that these interests are not overridden by your rights.
• Your Rights:
  • The right to access, update or delete the information we have on you.
  • The right of rectification.
  • The right to object to our processing of your Personal Information.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.
• International Transfers: Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

For users in California:

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

• Right to Know: You have the right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, and the categories of third parties to whom we disclose personal information.
• Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions.
• Right to Correct: You have the right to request the correction of inaccurate personal information.
• Do Not Sell or Share My Personal Information: We do not sell your personal information.
• Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, please contact us at ....

VI. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service. We encourage our users to read the privacy statements of other websites before proceeding to use them.

VII. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. We will not reduce your rights under this Privacy Policy without your explicit consent. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

VIII. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to ....